CLICK TO READ A MESSAGE FROM OUR CEO REGARDING BACKORDERS & THE GLOBAL APPLIANCE SHORTAGE
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TERMS & CONDITIONS

The client agrees to the terms and conditions when they place a completed order with our company. In addition, the client authorizes their credit card company to abide by these terms.

PAYMENT TERMS
Full payment is due PRIOR to the delivery/installation being scheduled. If payment cannot be secured prior to the delivery/installation then the job will need to be rescheduled to our next available date once the payment has been received. If for whatever reason the site for delivery/installation is not ready and cannot be completed on the date scheduled, there will be additional fees added for extra trips.

DELIVERY TERMS
When the product is received, it must be checked right away for damages regardless if the units are delivered in boxes/unboxed or installed. Once product is signed for, it cannot be refused, and any returns are subject to manufacturer's agreement and terms.

WARRANTY TERMS
If there are any issues with the product, it will be subject to service at the manufacturer's discretion – so make sure that all product is inspected closely by either the purchaser or contractor, as it cannot be returned. Cosmetic warranty for products varies by brand and is very limited – make sure that you report any cosmetic at the time of delivery to ensure that it will be covered. Anything that is noted past the terms given by the manufacturer will not be covered. ABW does not cover consequential or incidental damages that are not a direct result of ABW Delivery or Installation.

RETURN TERMS
All return requests for New In Box and a Non-Special Orders is at the direction of ABW management. New In Box and Non Special orders are subject to a 35% restocking fee. Avoid these fees by confirming your selections will fit perfectly before you place your order.Once a product is installed it cannot be returned. Any service issues will be reported to ABW service at the time of installation. The warranty on the product is for repair. Product replacement is determined by the manufacturer.

PROPERTY DAMAGE TERMS
We know that sometimes accidents happen. Any property damage that occurs as a result of the delivery or installation of the product needs to be reported to management right away. Delays in reporting will result in an inability to assist with the situation as ABW will be unable to determine if the damage occurred after the installation.

SHIPPING POLICY

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Domestic Shipping Policy

Shipment Processing Time
All orders are processed within 1-2 business days. Orders are not delivered on holidays.

Shipping rates & delivery estimates
We ship within 20 miles of any of our locations (local delivery). Shipping charges for your order will be calculated and displayed at checkout.

  • ABW Local Delivery     3-5 business days       Calculated at checkout
  • ABW Local Installation     5-7 business days       Calculated at checkout

Shipment to P.O. boxes or APO/FPO addresses
ABW Appliances does not ship or deliver to P.O. boxes or APO/FPO addresses.

Shipment confirmation & order tracking
You will receive a call from our production department 24 hours prior to your delivery to confirm the delivery and or installation of your order. You will be given a 4 hour window on when to expect the arrival of our crew.

Damages
www.abwappliances.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please refuse the delivery and contact ABW Appliances. Once a product has been accepted the warranty terms of the product apply.

International Shipping Policy
We currently do not ship outside the U.S

 

RETURN POLICY

All return requests for New In Box and Non-Special orders are at the direction of ABW management. New In Box and Non-Special orders are subject to a 35% restocking fee. Avoid these fees by confirming your selections will fit perfectly before you place your order.

Items marked clearance, display, discontinued, and/or clearance items and are NON-RETURNABLE and NON- REFUNDABLE.

AS-IS: Clearance items are sold AS-IS. Unless otherwise stated, AS-IS could include but is not limited to the following: scratches, dents, missing manuals, missing parts, and/or no manufacturer's warranty.

Once a product is installed it cannot be returned.

Any service issues will be reported to ABW service at the time of installation. The warranty on the product is for repair. Product replacement is determined by the manufacturer.

3-day Cancellation Period
Any cancellation must be made in writing within 3 business days of ordering and before delivery to be approved. Clients receiving an ABW Pre site inspection will have 3 days from the date of the inspection due to any issues with fit.

REBATES

We provide You every opportunity to save on Your purchase. We offer rebates directly from the manufacturers and from Our buying groups. Most rebates and coupon offers are subject to their own terms and conditions as specified by the rebate sponsor and processor. If You have any questions on Our rebates, please contact Us at abw@abwappliances.com.

PRODUCT OR PRICING INACCURACIES

While we take every precaution to ensure all products and pricing are correct on Our website, mistakes do occur. Should You find a mistake please contact Us at abw@abwappliances.com. Prices and the availability of products and Our services are subject to change without notice. Despite Our best efforts, we will, from time to time, make pricing mistakes. We will endeavor to promptly correct any mistakes as we become aware of them. We reserve the right to revoke any offer and/or correct any error at any time, including after an order has been submitted and even in the event that Your method of payment has been charged. Any disputes related to pricing will be resolved at Our sole and complete discretion.

SHIPPING & HANDLING COSTS

Costs for these services will be determined at the time of purchase or shipment

SALES TAX

Out-of-state orders WILL NOT be charged sales tax. In-territory orders will be charged your Local Sales Tax. Our existing territory is a 25 mile radius from any one of our locations.

Privacy Policy

This privacy notice discloses the privacy practices for https://www.abwappliances.com/.

We respect and are committed to protecting your privacy. We may collect personally identifiable information (PII) when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.

Screen Name and Passwords
You hereby agree that You are responsible for all actions taken under Your Screen Name and Password. Please remember it is Your responsibility to keep this data secure and You hereby agree that We are not liable for any loss or damage arising from Your failure to keep Your password secure. Further, You agree to immediately notify Us of any unauthorized use of Your password or any breach of security.

Information Collection, Use, and Sharing
We are the sole owners of the information collected on this site. We will not sell or rent this information to anyone

We will use your information to respond to you, regarding the reason you contacted us. Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information
You may opt-out of any future contacts from us at any time. You can do so by contacting us via the email address at abw@appliances.com

SECURITY POLICY

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at or via email.

How We Collect Information Directly from you.
When you inquire about our services or products via our website contact form, online messaging or chat, email, and phone call inquiries about our services and products you are providing us with your personal information. To buy from us, you must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill your orders. If we have trouble processing an order, we'll use this information to contact you.

Automatic Data Collection.
Our servers automatically record certain information about how Individuals use our Services (we refer to this information as “Event Data”). Event Data may include information such as an Individual’s Internet Protocol (IP) address, cookie identifiers, MAC address, IMEI, Advertiser ID, and other device identifiers that are automatically assigned to your computer or device when you access the Internet, operating system, browser type and language, hardware type, the web page that a User was visiting before accessing our Services, the pages or features of our Services to which a User browsed and the time spent on those pages or features, search terms, the links on our Services that a User clicked on and other statistics. We use Event Data to administer the Services and we analyze (and may engage third parties to analyze) Event Data to improve, customize and enhance our Services by expanding their features and functionality and tailoring them to Individuals’ needs and preferences. We may use a person’s IP address to generate aggregate, non-identifying information about how our Services are used.

Cookies, Pixel Tags/Web Beacons, Analytics Information, and Interest-Based Advertising.
We, as well as Third Parties that provide content, advertising, or other functionality on our Services, may use cookies, pixel tags, local storage, and other technologies (“Technologies”) to automatically collect information through the Services. We use Technologies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices (referred to collectively as a "device") that allow us to record certain pieces of information whenever you visit or interact with our sites, services, applications, messaging, and tools, and to recognize you across devices.

  • Cookies. Cookies are small text files placed in visitors’ computer browsers to store their preferences. Most browsers allow you to block and delete cookies. However, if you do that, the Site may not work properly.
  • Pixel Tags/Web Beacons. A pixel tag (also known as a web beacon) is a piece of code embedded on the Site that collects information about users’ engagement on that web page. The use of a pixel allows us to record, for example, that a user has visited a particular web page or clicked on a particular advertisement.
  • Social Media Widgets: Our Website includes social media features such as the Facebook “Like” button and LinkedIn (that might include widgets such as the share this button or other interactive mini-programs). These features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the feature to function properly. These social media features are either hosted by a Third Party or hosted directly on our Website. Your interactions with these features are governed by the privacy policy of the company providing it.
  • Analytics. We use Google Analytics, a service provided by Google, Inc. (“Google”), to gather information about how users engage with our Services. For more information about Google Analytics, please visit www.google.com/policies/privacy/partners/. You can opt-out of Google’s collection and processing of data generated by your use of the Services by going to http://tools.google.com/dlpage/gaoptout.
  • Advertising or Targeting Related. We may use first-party or third-party cookies and web beacons to deliver content, including ads relevant to your interests, on our sites or on third party sites. This includes using technologies to understand the usefulness to you of the advertisements and content that has been delivered to you, such as whether you have clicked on an advertisement.
  • From time-to-time, our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

About Remarketing Ads

We use remarketing to advertise across web sites. Google will show ads across web sites to previous website visitors. These ads are shown across other web sites and are based on a user’s past visits to our web site by using cookies. Users can opt-out of Google Ads remarketing here https://adssettings.google.com/authenticated

How to Opt-Out of Third Party Vendor’s Use of Cookies

You can opt-out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page or control the use of device identifiers by using their device’s settings.

Links to Other Sites

This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Force Majeure

Neither party shall be liable for delays or nonperformance of this Agreement caused by strike, fire or accidents, nor shall either party be liable for delay or nonperformance caused by lack of availability of materials, fuel or utilities or for any other cause beyond its control.

Assignment

You may not assign Your rights or obligations under this Agreement without Our prior written consent.

Intended For Users that are Residents of North America and are Over 18

Our services are available and may only be used by, individuals who are residents of North America and who are 18 years and older who can form legally binding contracts under applicable law. You represent and warrant that You are at least 18 years old, that you reside in North America, and that all registration information You submit is accurate and truthful. You agree to comply with all local laws regarding online conduct and acceptable content.