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3.0 | 148 Reviews

LG | WM3998HBA | 4.5 cu.ft. Smart Wi-Fi Enabled All-In-One Washer/Dryer with TurboWash® Technology

LG WM3998HBA

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • With LG's enhanced TurboWash®, powerful high-pressure nozzles save up to 30 minutes per load
  • 6Motion™ technology uses different wash motions for a thorough clean
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean

Quick Specs

  • Type: Combination Washer Electric Dryer
  • Width: 27"
  • Height: 39"
  • Depth: 28"
  • Energy Star Rated: No
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes

See More

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We offer this product for purchase within 30 miles of our store.
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Fast Forward Your Wash

Give big loads the same great clean while cutting your wash time by up to 30 minutes with LG's enhanced TurboWash® technology.

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A Smarter Way to Wash

6Motion™ Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.

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AAFA Certified LG Washers

LG washers with the Allergiene™ Cycle use the power of steam to remove over 95% of pet dander and dust mites. LEARN MORE

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Cold Wash Without Compromise

ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

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Get it All Done In Less Time

Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.

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Life's better when your home runs smart

Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

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Ventless Drying

No access to external venting? No problem. LG's all-in-one washer/dryers use ventless condensing to dry your clothes without the need for external venting.

Image Feature

Measure First, Order Right.

Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Fast Forward Your Wash Give big loads the same great clean while cutting your wash time by up to 30 minutes with LG's enhanced TurboWash® technology.

A Smarter Way to Wash 6Motion™ Technology uses up to 6 different wash motions to provide a smart cleaning experience that is gentle on clothes and maximizes washing performance.

AAFA Certified LG Washers LG washers with the Allergiene™ Cycle use the power of steam to remove over 95% of pet dander and dust mites. LEARN MORE

Cold Wash Without Compromise ColdWash™ technology penetrates deep into fabrics, for cold water savings with warm water performance.

Get it All Done In Less Time Ultra-large capacity (4.5 cu.ft.) means you have the room to do more laundry in fewer loads.

Life's better when your home runs smart Discover ThinQ Care within the ThinQ app -- proactive smart alerts to keep your appliances running smoothly. Get notifications about usage, maintenance, plus early diagnosis right on your smartphone. SHOW ME MORE

Ventless Drying No access to external venting" No problem. LG's all-in-one washer/dryers use ventless condensing to dry your clothes without the need for external venting.

Measure First, Order Right. Nothing is more frustrating than an appliance that doesn't fit. We'll help you find the right one for your space.

Features

  • 4.5 cu. ft. Ultra Large Capacity lets you clean larger loads
  • With LG's enhanced TurboWash®, powerful high-pressure nozzles save up to 30 minutes per load
  • 6Motion™ technology uses different wash motions for a thorough clean
  • AAFA certified LG washer with the Allergiene® Cycle uses the power of steam to deep clean
  • Get the ThinQ® app to access smart functions
  • LG's ventless condensing drying offers easy installation anywhere without the need for vent set-up
Laundry Appliance Capacity
Capacity 4.5 cu. ft.
Summary
Dial-A-Cycle™ Yes
Hard Buttons Yes
Internal Heater Yes
Series LG
Steam Yes
Touch Buttons Yes
Type Front Load Washer & Dryer Combo
Energy
IMEF 2.4
IWF 3.7
Washer Programs
No. of Washer Programs 14
Washer Programs Allergiene™, Bedding, Bright Whites, Delicates, Downloaded, Drain+Spin, Heavy Duty, Normal, Perm. Press, Sanitary, Speed Wash, Sportswear, Towels, Tub Clean
No. of Washer Options 12
Washer Options Pre Wash, Control Lock, TurboWash®, Add Garments, Cold Wash, Delay wash, Extra Rinse, Fresh Care, Remote Start, Rinse + Spin, Steam, Wi-Fi
No. of Wash/Rinse Temps 5
Wash/Rinse Temps Cold, Extra Hot, Hot, Tap Cold, Warm
No. of Spin Speeds 5
Spin Speeds Extra High, High, Low, Medium, No Spin
Water Levels Load Sensing
No. of Soil Levels 5
Fabric Care Features
Turbowash® Yes
Allergiene™ Cycle Yes
ColdWash™ Option Yes
Sanitary Cycle Yes
SenseClean™ System Yes
Steam Technology Yes
Laundry Appliance Convenience Features
4 Tray Dispenser Yes
Auto Suds Removal Yes
Control Lock Yes
End of Cycle Signal Yes
Leveling Legs Yes
LoadSense Yes
True Balance® Anti-Vibration System Yes
Easy Loading TilTub™ Yes
Vent Type Ventless
Laundry Appliance ThinQ® Smart Features
ThinQ® Smart Technology Yes
Energy Monitoring Yes
Remote Start and Cycle Monitor Yes
SmartDiagnosis™ (v3.0) Yes
ThinQ Care™ Yes
Tub Clean Coach Yes
Wifi Yes
Motor
Axis Horizontal
Max RPM 1300
Motor Type Inverter Direct Drive Motor
Materials and Finishes
All Available Colors Black Steel
Cabinet PCM
Control Panel Plastic
Door / Rim Glass/Chrome
Door Cover Dark Blue Tinted Round Cover
NeveRust™ Stainless Steel Drum Yes
Top Plate Painted Steel
Certification
AAFA Yes
Power Source
Washer Electrical Requirements 120V, 10 Amps
Ratings UL Listed
Washer Power Source Type Electric
Options/Accessories
LG Sidekick™ Pedestal Washer WD100CB
Pedestal WDP6B
Dimensions
Carton (WxHxD) 29 23/32" x 41 27/32" x 31 17/32"
Depth with Door Open 55"
LG Sidekick™ Pedestal Washer (WxHxD) 27" x 14 1/8" x 30 3/4" (50 9/16" D with door open)
Pedestal (WxHxD) 27" x 13 5/8" x 28" (43 7/8" D with door open)
Product (WxHxD) 27" x 39" x 30 1/4"
Weight (Carton) 235.9 lbs.
Weight (Product) 213.8 lbs.
Width 27"
Warranty & UPC
Direct Drive Motor 10 Years
Drum 3 Years
Parts and Labor 1 Year
UPC 048231027946

Quick Specs


  • Appearance

  • Type: Combination Washer Electric Dryer

  • Dimensions

  • Width: 27"
  • Height: 39"
  • Depth: 28"

  • Features

  • Energy Star Rated: No
  • Laundry Capacity: 4.5 cu. ft.
  • High Efficiency: Yes
  • Steam Cycle: Yes
  • WiFi Connected: Yes
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Interactive Tour

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Extended warranties are usually very inexpensive and can save you thousands in the future. Some can even cover extra costs that result, such as cost of food that spoils when your fridge dies. It's simple and inexpensive to purchase extended warranties and one of the smartest ways to protect your investment.

Appliances can be large, heavy and expensive. You probably don't have the special tools or expertise needed to fix them in a crisis. If you can spare a few thousand dollars without batting an eyelash for new appliances should they break tomorrow, don't buy a warranty. But if you're like most of us, protect yourself by purchasing inexpensive extended warranties when you buy a new product and save yourself big money in the long run.

3.0 out of 5

49% of reviewers recommend this product.

5 Stars

Great features

Moose032 1/11/2025

I bought the LG All-In-One Washer/Dryer combo and absolutely love it LG makes the bed products
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
3 Stars

No Time Machine

A Colon 12/3/2024

The machine is convenient but it does take a long time for one load and the smell of the wash is not the traditional laundry smell even when using the same detergent. But it is easy to set it and forget it put everything on 3 hour dry and the clothes will be dry. Even though it holds a lot itis better to due a small load. My machine computer failed but LG fixed it right away and make sure it is wiped out between each load and under the machine has another lint space to clean. Lastly is you use laundry boost that helps with the smell of the clothes and all features do not work through the app but turning it off.
Originally posted on lg.com

No, I do not recommend this product

1 Stars

Good idea poor execution Wont buy LG again.

AstuteAnalyst 11/27/2024

As most people already stated the washing cycle works just fine but the drying cycle doesnt at all. After using the washer-dryer combo you still need to hang dry your clothes for half a day. LG engineers should be ashamed of themselves for releasing a product that doesnt work as intended. Or perhaps the LG management team in their haste to score points and drive revenue didnt allow their engineers to iterate further on this defective product. In either case this product tarnishes the LG brand and as a result I will not buy another LG appliance in the foreseeable future.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Dryer doesnt work after replacing the part

Debbie pancamo 11/25/2024

The machine broke down just after a year. I have had a repair man here multiple times to try and repair this issue with no success. LG hasnt honored an exchange or refund. Not satisfied and would not recommend this product.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dont buy this It is crap

Never again111 11/2/2024

I bought this washer/dryer combo 16 months ago and it broke. Paid $500 to get it repaired and the repairman has made 3 attempts so far. Havent had a functioning washer or dryer in a month and a half. The repairman wont answer the phone when we try to find our when he is coming back. DO NOTBUY THIS
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Aparatos exclusivos y muy buenos

Cmartel 10/21/2024

Compre esta excelente lavadora y secadora a la vez
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Space saver

Flashg 10/17/2024

Purchased to save space needed and the machine works great. For a second home so need more time to enjoy all the options
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Piece ofjunk

Never again111 10/8/2024

Still broke after technician was here. Cant get a return call or a refund of the $500 they took. Very frustrating
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Mrs

Neethamol Abraham 9/23/2024

Its a horrible washer dryer combo. The dryer is useless and a complete waste. It doesnt have an option for drying quality clothes and delicates. I was told that I need to air dry them and living in an apartment without any balcony thats Impossible. LG customer service is very poor and I needed to spend 90 minutes daily trying to resolve the issues. The Technicians they sent are very mean and either they report lies or wrong information justifying their product. The unit has no lint removal where we can reach pathetic. Theres something like a small water hose at the extreme bottom where I cant even bend down and take it has to be cleaned of water. This unit is a big head ache good for nothing machine. I was told that its designed for European style living. Then why are you selling it to American households? I didnt buy it and will never buy an LG after this experience. It was bought by our Apartment and I needed to be in between the Manager here and LG. Its a very stressful situation and I never had to go through anything like this. Horrible and terrible experience and all the LG Customer service people were also rude or not knowing what they are talking. I recommend that nobody should buy this useless unit. The drying time for a very small load is about 4 hours and everything gets wrinkles or shrunk. I can say Nothing good about this unit. Whatever I said is the truth without any exaggeration.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Great concept but poorly performs

Yoli B 9/20/2024

Ive had this machine since 2021 and its been problematic since Ive had it with drying clothes. The concept is great but the machine doesnt do well.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

1 Stars

I will never buy an LG product again

Washer dryer in one 9/9/2024

LGs washer dryer combo and one is a piece of junk. They sent a maintenance man out to my home to try and fix it. Three times still did not fix it and refused to replace it. LG gave me and Home Depot the run around and refused to take responsibility for their machine and their lemon law policies.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Innovative Flat Rate Fee is a Repair Blessing

dreamlifter 9/7/2024

I tried to basic troubleshoot using youtube which was simple but didnt solve my problem. A temporary issue kept me from using the $350 flat rate repair fee with LG so I wasted a 3rd party service diagnosis which tried to charge me for a $850 repair bill. I think its innovative for a company to offer this type of service which can easily get out of control. I will be looking to LG for appliances in the future.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Quick and kind

Bernie123 8/10/2024

The service tech Kieu came out as scheduled and was able to repair like new. Everything is working great currently
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

Dissatisfied

Murph007 8/10/2024

Less than one year of ownership and the lights start failing. At first I thought no problem Im sure thats all that will happen... I have two lights left that tell me everything about the modes. Digital display is a few dashes. I turn it on and turn the wheel selector one click... Im pretty sure thats a normal load... I live in an old condominium getting this thing in and out is not easy.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
1 Stars

Nice looking want to trade but LG not responding

Jpgc 8/10/2024

I bought this for my parents for space saver but it doesnt dry out my clothes they sent a technician but he never saw or worked on one of them he thought it was just a washer I went to home Depot and they told me it was the combo
Originally posted on lg.com

No, I do not recommend this product

2 Stars

Performance Issues

Arlyn S 8/5/2024

The washer cycle works just like it is supposed to but the dry cycle continues to stop when it is not supposed to because of a compressor error. Consequently my clothes dont dry and I have to hang them up to dry them. A repair person is supposed to check my unitnext week to see if a replacement is going to be necessary.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
5 Stars

Very knowledgeable Technician

CAE11 8/5/2024

The Technician was amazing Very knowledgeable and patient. I had a technician out a year ago who did not address the issue and told me nothing was wrong with the washer dryer combo. It continued to get worse. I was so worried I was going to have the same experience but no. I described the issue and he said I think I know what it is this is actually very common. After he had access to the clogged filter he showed me and then explained how to prevent it from happening again. Could not ask for better service.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Great features

Blaineh 8/4/2024

A great machine that has worked flawlessly for the 3 years that I have owned it
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Loss of power and lack of customer support

knmm 8/3/2024

Bought in February of 2024 was delivered in April we are now at August 3rd and it suddenly has no power for 3 weeks. I contacted LG and was told they ordered parts for the unit and once the parts arrived I need to call and schedule a repair date that was weeks ago and still no fix service date or replacement.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Great but could use correct manual

Jayne Smith 7/25/2024

I use the washer/dryer combo when I visit my family in an apartment on the lower level of their home. It works very well and I usually run it at night. But I still dont have the actual manual but one that is only for washing machines. Hard to figure out where to take out the lint so I called LG. I was told to use a monthly cleaning product like Afresh and put it on the clean cycle. Since its a mother/in-law suite Im not there all the time. I appreciate the help on the phone but I still would like the correct manual to be delivered so that if anyone else visits they can refer to it. But Im extremely happy with your washer/dryer.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 
1 Stars

They dont stand behind the product they sell

No custome care 7/23/2024

I purchased a washer dryer combo that hasnt worked as advertised from day one. Made several attempts to have this corrected but customer service has not responded other that giving me the run around.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
5 Stars

Happy Happy Joy Joy

Pamela T 7/21/2024

I procrastinated for over a year. And did a little research on LG washer/dryer Combos as well as other brands. I was so excited once i made my purchase 2 months ago. Im more than pleased Its now a joy to do laundry.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

LOW ENERGY USAGE

Drbishop01 7/12/2024

Product works great. Did have an issue with support. Their thinkq ap was telling me there was an issue with the product. Got in the middle of a finger pointing game between the ap company and LG - not good to get a customer involved in a companies dirty underwear. Otherwise it would be a 5 star review.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
1 Stars

LG all in one combo doest perform as advertised.

WM3998HBA combo 7/8/2024

Weve had this for almost a month now and we dont seem to be able to get it to work as advertised. Made several attempts to get it resolved with little to no results. Customer service sent a repair tech out twice who offered minimal resolution. LG wont stand behind there product at all. gave us the run around.
Originally posted on lg.com

No, I do not recommend this product

Features

 

Quality

 

Value

 
4 Stars

Great machine

Blaineh 7/5/2024

This unit works great but some of the lights are burned out on the display.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
1 Stars

Combo not repairable after 3 years

AmyCAmy 6/22/2024

Do not buy any LG product especially this combo After exactly three years this combo broke. Its the spider. Its plastic A local tech quoted over $1000 to repair it but the part has been discontinued by LG. A second option would be to replace the tub assembly which has also been discontinued by LG. They build their appliances to be obsolete in three years because you cant get the parts that break. I also have a three year old LG oven that needs a new control board and a three year old refrigerator with an in line compressor so Im just waiting on it to break. Ive heard my dishwasher will need a new control board soon too. Shame on you LG
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

Features

 

Quality

 

Value

 
4 Stars

Great Features

ddemusz 6/19/2024

I bought this month ago would loved to give all 5 stars but thats not a fair evaluation. If youre looking for a compact washer / dryer this item is great for space needs but takes longer to dry clothing.
Originally posted on lg.com

Yes, I recommend this product

Features

 

Quality

 

Value

 
4 Stars

Happy to Wash At Home Again

Cleaning Kev 6/13/2024

We purchased this machine after our washer/dryer died on us. After using this appliance for about 3 months we are happy with the results. It was a big adjustment going from a stacked washer/dryer combo to an all-in-one machine. Were in a condo with a small machine closet so it fits in perfectly. We also purchased the platform stand for it to sit on for easier access and storage. The biggest adjustment was the long time it takes to wash and dry a load. Depending on the settings it can take between 2-4 hours. So we start the load in the morning when we leave and its finished when we get home. The clothes come out very clean and fully dry. You just have to use it a while to get used to the different settings that you can customize to find what works best for you. Its also ventless for the dryer side so barely any lint and dust is produced. Be sure to use detergent and fabric softener thats listed for High Efficiency machines. Be patient and give it a chance. Youll be glad you did. And i sure dont miss the Laundromat Thanks LG
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Bad control panel.

David1966X 6/9/2024

I bought this unit three years ago and the control panel already failed. Its a $220+ part. Not very happy about this purchase at all.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Washer-Dryer Combo Digital Display Panel

HarmonyCouple 6/1/2024

Call and was treated w/respect and professionalism. As soon as we could put away paperwork on equipment we already had a text and email from LG Customer Service about name of repair person appointment date and time. Could not believe how efficient and friendly repairman was We are Happy LG Campers Thank you and a pleasure to be part of LG Family
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Good washer horrible dryer and app

lmurraytrue 5/22/2024

This machine does the job but takes FOREVER to dry a load of clothes. There is NO real filter for you to remove and clean out so its impossible to keep it totally clean inside the rubber walls around the opening. Also when you go to remove the collected debris at the bottom you have to drain the left over water which gets everywhere. On top of that its only 2 years old and all of a sudden stopped drying and Ive contacted service about 6 times. All unsuccessful with troubleshooting resetting and even requesting physical service to come with no response through the app. Lastly - the actual app gives NO real directions about usage etc and the app sucks with connecting to the machine.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Great Features

Debbra L 5/21/2024

Love it Great height. Conveniently washes and dries. Notifies you when almost done. Delayed wash extremely useful. Detergent and rinse dispenses automatically. The machine notifies you when lint filter needs to be checked. Huge time and space saver even though it is a large unit. Very sharp appearance.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

simple to use

1deweytaylor 5/18/2024

We bought this unit several months ago and we really like the features of the wash/dry since this is a set it and forget it appliance. It takes just a bit longer to dry clothes since it is only 115 volt but it dries them just the same.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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5 Stars

Amazing washer dryer tower

Bell99law 5/12/2024

I bought this a few days ago and WOW IT IS SO WORTH IT My life is so easy doing laundry now and everything runs so smoothly. I will say the only issue I had was setting up with the app but now it runs perfectly
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Do not buy

ATLanimalHouse 5/7/2024

We bought this washer 2 1/2 years ago and just had to get it completely replaced as the spider was broken to pieces. Youd think wash boulders in there. The two in one in theory is convenient but the time it takes to do a single load is simply unacceptable. The drying component is the worse. Complete waste of money. Its been discontinued Ive been told by LG.
Originally posted on lg.com

No, I do not recommend this product

5 Stars

Look no further...

Carl the OG Washer 4/30/2024

Absolutely love it I might have 99 problems but washing and driving in one machine is not one of them Where do I start? First off the machine in stainless steel really pops. The ease of use is simply easy on the brain. Controls are straight forward and works smooth like a charm. Love the touch of the melody when it is finished. Clothes come out really throughly washed providing you do not over crowd it. I recommend 1/2 the drum capacity when washing and drying. For almost a full size unit that can wash and dry it is a Godsend for space. Installation is super flexible. The features are well stocked. Using the machine properly will eliminate 90 of dry cleaning needs. Permanent press feature works like a charm Did I tell you this is my 2nd one? My first one is 13 years old and have never required service. Works like a beast 3x a week. LG you knocked this one out of the parl
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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3 Stars

The good the bad and the really bad.

Huhh 4/30/2024

I have had this washer dryer for a year now. PersonallyI love it. My sister hates it. She has primarily synthetic fabric clothes and the dryer drys with heat. Heat is not kind to her synthetics. Its fine with my linens and cottons. I do have a big problem with it. I cannot get a repair person to work on it. L G cannot provide service in the vicinity of Baton Rouge LA. I need service because the lights on the control panel are winking out one by one. My next move is to try to find an electrician to try to fix it. I have realized that I dont have a washer dryer problem. That works. I have an electrical problem.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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2 Stars

Great features

Thinq washer dryer 4/29/2024

I bought this brand 10/ 2023 at home depot. Salesman did not tell us or asked what family environment style washing. I have 5 person does laundry. So sold me 110 plug. He should directed if 6 days use that many he should sold me 210 plug. Because it was at Home Depot I have 72 hours return. I asked for extended warranty they placed it on 236.00 dishwasher. The dryer fan went out still same the clothes are damp because steam.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

BEST WASHER EVER

Elizabeth DeNicola 4/22/2024

This is the BEST WASHER I have ever had in 70 years. I am in my 80s it was an operator error. The technician was so nice and it was worth the 400 to know my machine was in good shape. God bless
Originally posted on lg.com

Yes, I recommend this product

5 Stars

Best washer I ever purchased

Elizabeth DeNicola 4/15/2024

I bought it three and 1/2 years ago. I cleaned out the bottom and did not tighten it enough so the water came out while washing clothes my fault. I paid 400 for the gentlemen to come out and check my machine and I feel it was worth it. This washer cost me about two grand and it is worth it. This is the first washer I ever felt was a good purchase top of the line I love it. The young man may be in his 30s or early 40s and was so professional and knew his job did it and left. It was worth it to me because I know my machine is in good shape. I am 83 operator erro.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

not worth the $pace or and takes waaaaay too long

notsatisfied666 4/10/2024

This machine is very confusing with all the smart technology....you cant really add a specific dry time and when it says 5mins it doesnt mean that time....it also takes 3 hours to dry a small load of laundry. if you are a single person with very small amount of laundry this would be okay for you but because it takes so long i dont think its very energy efficient eco friendly.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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4 Stars

Know what youre buying but I like it.

Kirk 103 4/10/2024

Had it almost a year. I wish it had a lint trap and a low temp option that would make it 5 stars. Yes its slow know what youre buying. Ventless dryers are slower but MUCH more efficient. With the all in one you dont touch laundry between steps so I can put laundry in before work or before bed and come back to ready to fold laundry. This is not a high throughput system for the Duggar family but our small household only does 2-3 loads a week and its absolutely fine I realize a low temp dry would be even slower but I dont get why its not an option. It is an option on other ventless dryers. Clothes still get much hotter than I would like for some clothing that I would dry on low but instead have to just do separate and hang to dry. The lint is also annoying as it just collects in the door and in a water filter. The water filter is kind of a pain to do if the unit is flat on the ground but if its elevated even just a few inches its pretty simple. The door has to be wiped out every time and it gets in the folds of the seal which is kind of annoying. A proper lint trap would be really nice here.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Horrible dryer

CSS60 4/7/2024

Very very very very bad at drying and removing lint. i have even found water in the top side lint filter even after clearing the bottom filter.
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Awesome time saver

Jason2975 4/7/2024

I purchased the LG washer and dryer for my new home. I have been using the unit for a month. It is very early to use. The wash settings are amazing. Accurately cleaning clothing bedding with ease. The Turbo was system with the LG app makes washing clothes so much easier with text notifications for end of cycles as well problem shooting with any errors. The one issue I have is my own fault I didnt get the pedestal. It makes like easy with storage and draining the machine when its needed. This is the perfect machine if you are on the go working from home.
Originally posted on lg.com

Yes, I recommend this product

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1 Stars

Terrible service

Elwa 4/6/2024

Hard to set an appointment on top that first technician was not professional. He was taking phone calls and made up a reason for why our dryer was not working. Second technician was much more professional and ordered parts to repair. Unfortunately still wasnt repaired. Last appointment was with the first technician. He cancelled the appointment the same day which I had already taken a day off work to wait for the technician. Do not appreciate having my time wasted.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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5 Stars

Wendy K 4/4/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

1 Stars

Heat dry is too hot

Unhappy51 3/26/2024

I did 2 loads. First load during the dry cycle an error code popped up- DHE. I had to reset the machine and start over. The machine was also very very hot and create a lot of condensation on the top and at the back of the machine. The second load fortunately didnt have the error code popped up however it was still very hot and had a lot of condensation. Im worried about mold growth over time. I checked the manual theres no manual adjustments to the heating temperature. I called LG and they referred to the instructions manual. Im very disappointed because Im replacing my old LG combo and my old one didnt have the condensation issue and I was able to dry my clothes on medium heat. Why take away the options on the newer models LG?
Originally posted on lg.com

No, I do not recommend this product

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5 Stars

Barbara Menovich 3/26/2024

Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

5 Stars

Did not disappoint

Lilm 3/24/2024

I have had this machine for over 2 years my apartment wouldnt allow separate drier i was hesitant because if negative reviews however i did my research and this was the best and affordable option i also researched how to use it properly and i must say it did not disappoint. Family of 4 with pets and as long as i keep my drying loads properly sized i have never had an issue with my clothes not drying properly or having to dry for over 2 hours. Yes it does take longer due to its voltage but thats expected. So if a regular dryer takes 1 hour to fully dry this one takes 2 . Your basically doubling the time because its half the voltage. Do the research and learn to properly use it and it wont bother you i set it and forget it and come home to dry clean clothes best purchase ever.
Originally posted on lg.com

Yes, I recommend this product

 Incentivized Review

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1 Stars

Warning these Ventless Units are Junk

Earl Miller 3/22/2024

Ive owned 3 LG ventless washers and they dont deserve 1 star. The first one was a 2.7 cu. ft. unit that went thru 2 pumps $300 solenoid fill valves $465 1 week after the valves were replaced the drum vibration tore up 5 parts for a total of $864. After tech ordered parts and took my payment only 2 parts came in and I was notified that the other 3 were obsolete and could not be ordered so the 8yr old unit was scrap. The second is a 4.5 cu. ft. unit that also has went thru 3 pumps and the main control panel went bad the tech wanted $1000 to fix that so I found a used one for $300 and fixed it myself. Trying to get it under a sears warranty before it acts up again under 6 years old. The 3rd One only a couple years old already the digital display is out. Would love to win the sweepstakes card $500 of set the thousands in repairs.
Originally posted on lg.com

No, I do not recommend this product

 Incentivized Review

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